Privacy Policy

Effective Date: [Insert Date]

At TozShop.com , we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you shop on our website or interact with us. By using our services, you agree to the practices outlined below.

We are committed to complying with the GDPR and other applicable data protection laws in the Czech Republic and the European Union.

 

 

1. Who We Are

 

    • Company Name : TozShop.com
    • Registered Address : [Insert Address in Czech Republic]
    • Contact Information :

If you have any questions about this policy or your data, feel free to contact us.

 

 

2. What Personal Data Do We Collect?

We collect only the information necessary to provide you with a seamless shopping experience. Here’s what we may gather:

 

2.1 Information You Provide

 

    • Account Details: Name, email address, password, and other details when you create an account.
    • Order Information: Shipping address, billing address, phone number, and payment details.
    • Communication: Messages, reviews, or feedback you send us.

 

2.2 Automatically Collected Data

 

    • Website Usage: IP address, browser type, device information, pages visited, and time spent on our site.
    • Cookies : Small files stored on your device to improve your browsing experience (e.g., remembering your cart).

 

2.3 Third-Party Sources

 

    • If you interact with us via social media or other platforms, we may receive information from those sources (e.g., Facebook login).

 

 

3. How Do We Use Your Data?

We use your personal information for legitimate purposes, including:

 

3.1 Order Processing

 

    • To fulfill and deliver your orders, process payments, and send order confirmations.

 

3.2 Customer Support

 

    • To assist with inquiries, resolve issues, and provide updates about your purchases.

 

3.3 Marketing and Promotions

 

    • To send personalized offers, newsletters, and product recommendations (only if you opt-in). You can unsubscribe anytime.

 

3.4 Improving Our Services

 

    • To analyze website performance, improve user experience, and develop new features.

 

3.5 Legal Compliance

 

    • To comply with legal obligations, such as tax reporting or fraud prevention.

 

 

4. Who Do We Share Your Data With?

We never sell your data to third parties. However, we may share it with trusted partners under strict conditions:

 

4.1 Service Providers

 

    • Payment processors, shipping carriers, and IT service providers who help us operate the website and deliver orders.

 

4.2 Legal Authorities

 

    • If required by law or to protect our rights, we may disclose your data to authorities in the Czech Republic or EU.

 

4.3 Business Transfers

 

    • In the event of a merger, acquisition, or sale, your data may be transferred to the new owner, subject to this policy.

 

 

5. How Long Do We Keep Your Data?

We retain your data only as long as necessary:

 

    • Order Information : Kept for 7 years to comply with Czech accounting laws.
    • Marketing Preferences : Until you unsubscribe or request deletion.
    • Inactive Accounts : Deleted after 2 years of inactivity unless legally required otherwise.

 

 

6. Your Rights Under GDPR

As a resident of the Czech Republic or EU, you have the following rights:

 

6.1 Access Your Data

 

    • Request a copy of the personal data we hold about you.

 

6.2 Correct Your Data

 

    • Update or fix any inaccurate or incomplete information.

 

6.3 Delete Your Data

 

    • Ask us to erase your data unless we have a legal reason to keep it.

 

6.4 Restrict Processing

 

    • Limit how we use your data (e.g., during dispute resolution).

 

6.5 Data Portability

 

    • Receive your data in a structured format and transfer it to another service.

 

6.6 Object to Processing

 

    • Opt out of marketing communications or object to certain uses of your data.

To exercise these rights, contact us at support@tozshop.com . We’ll respond within 30 days as required by GDPR.

 

 

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

 

7.1 Types of Cookies

 

    • Essential Cookies : Necessary for basic functions like logging in or adding items to your cart.
    • Performance Cookies : Help us analyze site traffic and improve performance.
    • Marketing Cookies : Used for targeted ads based on your interests (if you consent).

 

7.2 Managing Cookies

You can control cookies through your browser settings or our Cookie Consent Banner . Disabling cookies may limit some features of our site.

 

 

8. Protecting Your Data

We implement industry-standard measures to safeguard your information, including:

 

    • Encryption (SSL/TLS) for secure transactions.
    • Regular security audits and staff training.
    • Restricted access to sensitive data.

While we take every precaution, no system is 100% secure. Please notify us immediately if you suspect unauthorized access.

 

 

9. Children’s Privacy

Our website is not intended for children under 16 years old . We do not knowingly collect data from minors. If you believe we’ve inadvertently collected such data, please contact us to have it removed.

 

 

10. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised Effective Date . Significant changes will be communicated via email or notification.

 

 

11. Contact Us

For questions, concerns, or requests about your data, reach out to us:

 

    • Email: support@tozshop.com
    • Phone: [Insert Phone Number]
    • Address: [Insert Address in Czech Republic]

We’re here to help and ensure your privacy is respected!

 

This version of the Privacy Policy is designed to be clear, approachable, and compliant with Czech and EU regulations. Let me know if you’d like further adjustments or additional clauses specific to your business operations!

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