erms & Conditions

Effective Date: [Insert Date]

Welcome to TozShop.com ! These terms outline the rules and guidelines for using our website and services. By visiting or shopping on TozShop.com, you agree to these terms. If you don’t agree, please refrain from using our site.

We’ve made this document as clear and straightforward as possible. If you have questions, feel free to contact us at support@tozshop.com .

1. Who We Are

  • Company Name : TozShop.com
  • Registered Address : [Insert Address in Czech Republic]
  • Contact Information :

TozShop.com is an e-commerce platform offering a wide range of products for purchase online.

2. Using Our Website

2.1 Eligibility

  • You must be at least 18 years old (or the legal age in your country) to use our site.
  • If you’re under 18, you may use the site only with parental consent.

2.2 Account Creation

  • To place orders or access certain features, you’ll need to create an account.
  • Provide accurate information (e.g., name, email, shipping address).
  • Keep your password secure. You’re responsible for all activity on your account.

2.3 Prohibited Activities

You agree not to:

  • Use the site for illegal purposes.
  • Post harmful, offensive, or misleading content.
  • Attempt to hack, disrupt, or damage our systems.
  • Copy or distribute our content without permission.

3. Placing Orders

3.1 Order Confirmation

  • When you place an order, you’ll receive an email confirming the details.
  • This confirmation does not mean your order has been accepted. We reserve the right to cancel or modify orders due to errors, stock issues, or payment problems.

3.2 Pricing Errors

  • If we discover a pricing error after you place an order, we’ll notify you and give you the option to cancel or proceed at the correct price.

3.3 Payment Methods

  • We accept payments via [List Payment Methods, e.g., credit cards, PayPal, bank transfers].
  • Payments are processed securely through trusted third-party providers.

3.4 Taxes

  • Prices include applicable taxes unless stated otherwise. For international orders, customs duties and fees are your responsibility.

4. Product Information

4.1 Accuracy

  • We strive to provide accurate product descriptions, images, and pricing. However, mistakes happen. If you receive an incorrect item, let us know so we can fix it.

4.2 Availability

  • Products listed on our site may not always be in stock. If an item is unavailable, we’ll notify you and offer alternatives or a refund.

4.3 Customized/Personalized Items

  • Custom or personalized products cannot be returned unless they are defective.

5. Shipping and Delivery

(Refer to our Shipping Policy for full details.)

  • Orders are typically shipped within 1–3 business days after payment.
  • Delivery times vary depending on your location and selected shipping method.
  • Once your order is handed over to the carrier, we are no longer responsible for delays, damages, or losses during transit.

6. Returns, Refunds, and Exchanges

(Refer to our Refund Policy for full details.)

  • You can return most items within 30 days of delivery for a refund or exchange.
  • Items must be unused, in original packaging, and accompanied by proof of purchase.
  • Return shipping costs are your responsibility unless the item is defective or incorrectly shipped.
  • Refunds are issued to the original payment method within 5–7 business days after we receive the returned item.

7. Intellectual Property

  • All content on TozShop.com—text, images, logos, videos—is protected by copyright and trademark laws.
  • You may not copy, modify, or distribute our content without permission.

8. Limitation of Liability

  • TozShop.com is not liable for any indirect, incidental, or consequential damages (e.g., lost profits, data loss) arising from your use of the site.
  • Our total liability is limited to the amount you paid for the product(s) in question.

9. Disclaimers

  • While we aim to provide accurate information, we do not guarantee that:
    • The site will always be available or error-free.
    • Product descriptions or prices are completely accurate.
    • Third-party services (e.g., payment processors, carriers) will perform flawlessly.

10. Indemnification

  • You agree to defend, indemnify, and hold TozShop.com harmless from any claims, damages, or losses caused by your misuse of the site or violation of these terms.

11. Changes to Terms

  • We may update these terms from time to time. Changes take effect when posted on our website.
  • Significant changes will be communicated via email or notification.

12. Governing Law

  • These terms are governed by the laws of the Czech Republic . Any disputes will be resolved in courts located in the Czech Republic.

13. Contact Us

If you have questions, concerns, or feedback about these terms, please reach out:

  • Email: support@tozshop.com
  • Phone: [Insert Phone Number]
  • Address: [Insert Address in Czech Republic]

Thank you for choosing TozShop.com! We’re here to help and ensure your shopping experience is smooth and enjoyable.

This version of the Terms & Conditions is designed to be clear, approachable, and comprehensive, ensuring both customers and your business are protected.

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